Thursday, 20 February 2020

The Nikken Pimag Waterfall - FAQs

Nicki Edgell

The Pimag® Waterfall is Nikken's flagship water filter product. Available as a stand alone counter top unit or via a portable water bottle many people are discovering the health benefits of Nikken water and the delicious taste which is so good it just encourages you to drink more - and we all know that is a good thing!

If you are new to Nikken water, or an existing customer who already has a Waterfall or Portable Bottle read on to discover answers to our frequently asked questions.

If you have a question not answered here please drop a comment below or contact me direct on  I will be delighted to answer your questions.

Q. Some of the water in the top tank seems to not filter and gets stuck. Is this a fault?
A. No, this is not a fault. It is probably because there is an air pocket under the pre filters (the sponges). The pre filters should be removed and squeezed to remove excess water and re fitted. If not, there may be a bubble under the plastic separator located on the top of the filter column, just below the woven filters. If this occurs, pushing a blunt object down through this cap (poke it a few times in different places) will usually do the trick.

Q. My filter filters the water slowly.
A. The filter particularly when new may filter more slowly than normal. This should improve after a few days. Give the sponge pre filters at the top of the filter a little massage and press in order to release any blockages or air pockets. As the system is a gravity system keeping the top tank full will encourage a quicker flow through to the bottom tank which in turn, when fuller, will encourage a faster release through the tap.

Q. What is the best soaking time for the filter?
A. The optimal filter soaking time is overnight / 24 hours. The pre filter sponges should be soaked too.

Q. Do I need to run water through a new filter?
A. Yes, we encourage users to run a full tank of water through a brand new filter several times before drinking. This will help remove any trace elements and a slight metallic taste that may occur at first.

Q. Sometimes my filter leaks water down the side and into the bottom tank without passing through the filter, how can I stop this?
A. This is particularly important to check when you replace your filters. Otherwise unfiltered tap water will reach the drinking chamber (this can be seen, and tasted). You should first carefully check that the filter is positioned correctly in the top tank and pushed all the way down the hole so it sits on the ledge and the (purple) seal is flush all the way round. It can happen that the filter is not level and the water leaks on one side. A good option is to remove the top tank while the filter is in place and grab the bottom of the filter while using your thumbs to push against the bottom of the tank. This enables you to manoeuvre the filter into place and to make sure it is level. Once you have done this you can fill the top tank to test that the leak has stopped.

Q. Do I need to clean the Waterfall?
A. Yes. The waterfall should ideally be emptied and cleaned thoroughly inside and out every month, and at least at time of filters changes. If the system has been left unused for a period of time give it a good clean beforel starting it up again.

Q. My Waterfall is showing signs of some greenness or algae in the chambers?
A. This is very unusual but if it does happen stop using and give it a good clean. Then try repositioning the system somewhere else preferably not in persistent direct sunlight. If it is positioned on a window sill in direct sunlight protect it by a blind. If the system is not going to be used for a while, drain it, and store it away somewhere safe preferably in its box. If the problem persists please contact me.

Q. Can I move the Waterfall around?
A. Yes, it is relatively light and portable (when not filled). Drain both chambers completely and take out the stones for safe transport.

Q. How do I fill the Waterfall?
The best way is to have it positioned somewhere near your tap and transfer water into the top chamber via a jug or pitcher. Similarly a jug or pitcher or bottles can obviously be filled with the filtered water. For ease of access to the Waterfall tap some users will find it is best to position the Waterfall on a stand or counter top such that the tap overhangs a drop.

Q. I've heard that goldfish can live much longer in Pimag Waterfall than in regular tap water. Is this true?
A. We do think Pimag water is the healthiest and most life giving water you can get so we would not be surprised to hear this is true (apparently someone has tested it!). However the Waterfall itself is not a fish tank and although it could probably filter any type of contaminated water in the top tank it is not recommended that it is used this way for human consumption (or the fish). By all means try filling your regular aquarium with Pimag water though.

Q. Can I give Nikken water to my pets?
Absolutely. As with humans, pets will also benefit from the improved hydration, antioxidants and higher pH values of Nikken water. You may find that older animals will be more energized when they start drinking Nikken water. Your house plants will also love Nikken water.

Q. Can I use it to wash my windows?
A. Apparently reverse osmosis (RO) water is best for window cleaning as it has been stripped of all minerals and thus does not leave any residue on your glass after drying. We wouldn't want to drink it though.

Q. How long will Nikken supply the replacement parts for the other Water products?
A. Parts and filters for previous models of the Waterfall such as the Maxi will be supplied for a  number of years in the same way as we have continued to supply other discontinued products.

Q. Where is the 1200 gauss magnet positioned and what is its purpose? In the documentation it states that this decreases agglomeration.
A. The magnet is located in the blue tube inside the bottom tank where the water flows through to the tap. Water molecules are dipolar (differing electro-charges at each end) and tend to attract each other. Magnets affect the bonding angle between the hydrogen and oxygen atoms in the water molecule. This in turn induces the molecule cluster groups to become smaller and this is suggested to increase absorption. Agglomeration is defined as the gathering of mass and as the magnet reduces this mass into smaller clusters it decreases agglomeration. To read more about the science please see this post.

Q. What is ion exchange resin?
A. Ion-exchange resin is used in water purification products and is there to help remove heavy metals while also adding ions such as sodium and potassium that help towards alkaline water.

Q. What are those stones for in the Waterfall?
The stones are special pebbles mined from the ocean floor off Korea. They replicate the natural environment of a natural spring and serve to add minerals and electrolytes to the water.

Q. Do I need to replace the stones?
A. Yes, we recommend they are replaced annually. In between times they can also be taken out and rinsed occasionally.

Q. The first layer of the filter contains carbon and alkaline materials. What are these alkaline materials?
A. The alkalising materials will be a number of minerals that promote alkaline water. Nikken does not release a full specification to customers due to proprietary requirements safeguarding our products from being copied.

Q. The second layer contains clay granules what is their role? It also contains bio silver and minerals. What are these minerals?
A. The second layer of our filter contains various elements that help filter contaminants while
releasing minerals that help increase pH.

Q. The third layer contains fine silica and KDF. What is KDF? The golden layer at the bottom - is this KDF or silica sand?
A. KDF (Kinetic Degradation Fluxion) is material that again assists in the reduction of contaminants.
This will be the gold looking material.

Q. Through the filtration process, oxidizing potential is reduced. How does this work?
A. ORP is a measure used in some water filtration systems and stands for Oxidation Reduction Potential. Technically ORP is a measure of a water system’s capacity to either release or gain electrons in chemical reactions. It is measured in millivolts and indicates if a solution is oxidising or deoxidising. The higher the positive number the more oxidising the solution is (and the less beneficial); a lower positive number or a negative number will denote that the solution is deoxidising and contains antioxidants (more beneficial). Therefore the lower the number the better (although note there is an important trade off with pH as a low ORP also means a high pH, which can be too high). With the reduction of oxidising chemicals such as chlorine in our Pimag water the ORP levels will lower and therefore show that the water has more antioxidants.

Q. What is the pH?
A. The PiMag Waterfall has been tested in laboratory conditions and has shown to increase the pH of tap water of around 7 to 7.5pH to between 8.5 and 9.5pH. Each country and area may differ depending on the source water used.

Q. I have heard that it is good to drink water with a high pH indicating alkalinity rather than acidity but can the pH be too high?
A. Yes, it is considered unhealthy to drink water that has a pH of 10 or over. Such highly rated pH waters often have a very low ORP but the negative health effects of water with such a high degree of alkalinity outweigh this benefit.

Q. What is naturally alkaline water?
A. Water can be made more alkaline by natural processes such as adding minerals as in the Nikken water, or artificially by electrolysis.

Q. Should I use the PiMag water in my kettle?
A. Yes, definitely. It will transform your teas or coffees and you will appreciate the difference from tap water very quickly. Furthermore many nutritionists and health practitioners advocate drinking hot water without tea or coffee and this will definitely taste so much better with our water filter.

Q. My Waterfall water tastes a bit "metallic"?
The Nikken water is so distinctive from tap water it is normally obvious when the water does not taste right. An initial metallic taste may occur when the filter and/or the stones are brand new. New filters should be soaked for at least 8-12 hours or overnight if possible, and water passed through several times before insertion. The Waterfall should then be flushed through with the new filter in place several times before the water reaches it's normal taste. New stones should also be soaked at first and then will settle down over the first few days. Also do test that all the water from the top chamber is passing through the filter and not leaking down the outside (see above).

Q. Is there a major difference in the 1 micron filtration level of the Waterfall compared to the 0.02 micron level in the older Maxi model?
A. The difference is very small. The PiMag Waterfall has been created to provide alkaline water with
a low ORP. To obtain both these aspects you have to be able to filter contaminants and add
minerals. The filtration process has been rated, in a laboratory, at 1 micron which will filter a very high percentage of contaminants found in tap water including microplastics. Our test results prove that the Waterfall matches or exceeds previous water systems in filtering contaminants and adding minerals.

Q. How often do I need to change the filter?
A. The filter life span on the PiMag Waterfall has been rated at 900 litres based on the continued filtration levels required to meet specific contaminant reduction levels. For a family of 4 using the Waterfall for all their drinking and cooking needs the filter will generally last approximately 3 months. This is an incredibly economic and ecologically friendly way to drink filtered water working out at approximately 4p per litre.

Q. Filter change times are stated as every 900 litres or every 3 months. If I used it 10 times only in 3 months do I have to change the filter?
A. You will not be receiving the full benefits of the system if you only use in short periods. There is some degree of deterioration of the effectiveness of the filter over time as well as use so some do advocate a change once capacity or time is elapsed, whichever is the sooner, but generally replacement part times are based on a constant usage. For a family of 4 we find the 900 litres and 3 months roughly coincide.

Q. Do any of the Nikken filters remove viruses or bacteria?
A. The test report advises what our systems will help to reduce if found in your water. We do
not test for specific viruses or bacteria but tests show the Waterfall will reduce a large number of metals, pesticides, herbicides, insecticides and fungicides.

Q. Does the filter remove chlorine?
A. Yes.

Q. Does the filter remove lead?
A. Yes.

Q. Does the filter remove fluoride?
A. Fluoride is a particularly difficult substance to remove from water usually requiring specialist and expensive filters. However tests have shown that the Nikken filter will remove approximately two thirds of the fluoride present in tap water. Fluoride is not generally added to UK water except in some authorities (approximately 10% of the population - check your postcode here…/FLUORIDATED%20POST%20CODE%20AREAS%…). It is more common in the US (the most fluorinated country in the world) where approximately 75% of the population are affected, Canada (approximately 50%) and South America (especially Brazil and Chile).


The Pimag Waterfall retails for £255 (plus p&p) in the UK. Please navigate to to learn more.

Replacement filters can be ordered through myself or direct online via Savings can be made on setting up a regular "autoship" for your replacement filters (please contact me to arrange).

The reorder parts code for the Waterfall filter is 13845 (the filter is an all-in-one device including sponge filters that does not require a separate order of other parts) (if you have an older model please check with me if you are unsure).

The reorder parts code for the Stones is 13846. These can also be ordered online and via autoship if preferred.

Thursday, 30 January 2020

The Kenko Ground (ing) Mat - FAQs

Nicki Edgell

The new Nikken KenkoGround® - FAQs

Q. What is grounding?
A. Grounding (or Earthing) refers to connecting with the Earth. The Earth has its own energy in
the form of a mild ‘negative’ charge. In our daily lives we build up a ‘positive’ charge in our cells.
Direct contact with the Earth, such a walking barefoot, can help cancel out the positive charge -
restoring a healthy natural balance.
Now with rubber-soled shoes, synthetic flooring etc., you’re insulated from the earth, making it
hard for your body to return to neutral.

Q. How does grounding work?
A. Connecting with the Earth’s negative charge can help:
i. Reduce and redirect unwanted positively charged free electrons. Our body is known to
absorb the electrons from being surrounded by strong sources of electromagnetic fields (EMF)
emitted from electrical devices such as computers, mobile phones, Wi-Fi and Bluetooth to name
a few.
ii. Help shield against EMF. By being grounded we greatly reduce the levels of electrical pollution,
as we are efficiently shielded by the Earth’s natural energy.

Q. How can I ground myself?
A. The simplest way to be grounded is to go outside and to walk barefoot or have direct contact
with the earth (soil, grass, sand and the sea). To be grounded while indoors, the KenkoGround®
offers the same connection to the Earth via the domestic mains ground.

Q. Can the KenkoGround® be used together with magnetic products?
A. The KenkoGround® can be used together with magnets. That way you get the benefit from the
Earth’s magnetic field as well as protection from electrical pollution.

Q. Is the KenkoGround® different from other products on the market?
A. The KenkoGround® is unique because of its high concentration of reflective fibers as well as the
way the Silver Ions are implanted into the material through a specific ‘spluttering’ technology.
This technology provides a high efficiency of conduction. On top of the silver layer, there is a
silicon based coating which protects the product and makes it water resistant.

Q. What are the KenkoGround’s benefits and features?
A. It’s very portable. Easy to use. Can be hand washed. Contains reflective fibers to help with heat
control. High efficiency of conduction. Controls the negative effects of electromagnetic fields.
Improves sleep quality and overall wellbeing.

Q. Can I roll or fold the KenkoGround®?
A. You can roll the KenkoGround®. However, you should avoid stretching or wringing the product
as this could damage the silver in the product. It is also important that you wait for at least an
hour after using body lotions, oils or aromatherapy oils on your skin.

Q. How do I use the product?
A. You can place the KenkoGround® on the floor under your feet, over your shoulders, sit or lay on
it. The important thing is that you have bare skin connecting with the KenkoGround. It only
needs to be a very small area of direct contact to benefit from the product.

Q. How long do I need to stay grounded to feel the benefits?
A. Everybody is different - some may feel an immediate benefit. However, the more time you can
spend grounded the better. Ideally, use the KenkoGround® whenever practically possible and
particularly when near powerful electrical equipment such as a computer.

Q. Is it ok to combine grounding with medication / alternative medicine / complementary
A. Grounding is as natural as walking barefoot on Earth, but of course we would always advise
that you consult a medical doctor.
Use of the KenkoGround® may affect physiological functioning of an individual’s body in a variety
of ways. Individuals taking medication to thin the blood, regulate blood sugar, control blood
pressure or to supplement thyroid activity should consult a medical doctor prior to usage, then
monitor their medication after usage.

Q. How does grounding work via the domestic mains?
A. In most modern homes the wiring system is permanently grounded to a metal rod driven into
the ground. This is connected to the breaker box, which is where all domestic wiring connects
to including the earth pin on the mains socket.

Q. Is a mains earth connection present in all countries?
A. In the UK a mains earth connection is required by law and is almost universally
present. However, we recommend that you test the sockets in your property with a socket
tester (available at most electrical retailers) to verify a correct earth connection and properly
wired socket.
European countries also have an earth connection, although the style of socket varies, with
some having a pin which sticks out of the socket (e.g. France), while others having a spring
connection at the top and/or bottom of the socket (e.g. Germany). There are a couple of
exceptions including Switzerland, Denmark and Italy. (The KenkoGround® adaptor is not suitable
for these countries).

Q. Is it safe to ground myself via a domestic electrical outlet?
A. Yes. The cord for the KenkoGround® has a built in protection resistor and the adaptor has an
earth connection. In the very unlikely event that a mains socket was miss-wired, the
protection resistance would limit the current to a safe level and prevent a noticeable electric
shock. If a mains socket was miss-wired, then you would not be grounded and so we
recommend the use of a socket tester if you have any doubt about the state of your mains

Q. When grounding via a mains outlet, does the socket need to be switched on?
A. Grounding uses no live current / power; it connects only with the safety line to earth. The
socket should be switched off while KenkoGround® is connected to reduce electrical usage.

Q. How long do I need to stay grounded to feel the benefits?
A. Everybody is different - some may feel an immediate benefit. However, the more time you can
spend grounded the better. Ideally, use the KenkoGround® whenever practically possible and particularly when near powerful electrical equipment such as a computer.

The KenkoGround is COMING SOON - please contact me with your interest. 

The KenkoGround HAS ARRIVED - available from this link.

Thursday, 9 January 2020

The Barley Grass Superfood - Nikken's Jade Greenzymes

Nicki Edgell

Compensating for the Imperfect Diet

Good nutrition is a cornerstone of good health. However, in our fast-paced society, it can sometimes be difficult to eat wholesome, well-balanced food with a wide variety of ingredients. Instead, convenience and commerce have come to dominate our eating habits with sugar, fat, and salt increasingly hard to avoid if we don't cook all our meals at home from fresh. This has an impact on health and has also lead to a growing concern about rising weight problems. In addition, the nutrient content in our fresh foods has also been falling due to modern intensive farming.

In order to supplement the modern diet Nikken offers a range of core nutritional essentials and targeted supplements based on concentrated whole foods that help to compensate for a less than perfect diet and provide the essential nutritional support which our bodies need.

Barley Grass - Nature's Perfect Food

Japanese scientist Dr. Yoshihide Hagiwara devoted over 40 years of his life to finding a natural substance that would promote good health and help support the body’s nutritional needs. Numerous scientific studies led him to discover the positive effects of green barley grass on human physiology.

Harvested when nutrients are at their peak in the first shoots of young barley grass, the nutrients are then cold-processed and concentrated via patented and award winning juicing and spray-drying techniques. Easily absorbed by the body, only the juice of the grass is used - the richest source of nutrients.

"Nikken Jade GreenZymes is an absolutely unique formulation ... it combines the best of ancient wisdom and modern science and is the only product of its kind in the world. Nikken and I are dedicated to the same goals: promoting healthy, natural solutions to the challenges of modern life." Dr. Yoshihide Hagiwara

Called “nature’s perfect food,” barley grass is said to have more nutrition than an equal serving of any other vegetable. The barley grass in organic Jade GreenZymes is beneficial in helping balance pH, supporting a strong immune system, and assisting in maintaining blood glucose levels.

Easy Serving Suggestions

Mix one teaspoon of powder into a small glass of cold PiMag® water or your favourite cold beverage to produce a "complete salad in a glass". For additional nutrition, try it with Nikken's Ciaga Fruit Drink or simply sprinkle over salads.

Did you know?

Just 3 Teaspoons of Jade Greenzymes contains…

the manganese that you would find in 6 beetroots
the zinc contained in one cup of brown rice
the phosphorous of 6 apples
the iron of one artichoke
the magnesium of 5 stalks of celery
the beta-carotene of 4 large carrots
the potassium of 3 bananas
the quantity of protein in one egg
the calcium of 125 ml of milk
the niacin (Vitamin B3) of 4 lobsters
the pantothenic acid (Vitamin B5) of 4 cabbages
the folic acid found in 9 cups of wheat pasta
the vitamin E of 15 lettuces
the vitamin C of an orange
the riboflavin (vitamin B2) of 16 asparagus spears
the vitamin H of 3 tomatoes
the pyridoxine (vitamin B6) of 2 pieces of salmon
the thiamin (vitamin B1) of 2 slices of whole wheat bread

Learn More (video below):

Order Online

Available in a tub or sachets. To order please visit my online shop here.

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Statutory Notice: Although every effort is made to keep this information accurate and up to date this is not an official Nikken website. Registered trademarks® of Nikken appear throughout this site. Our Independent Nikken Consultants do not make any medical claims. Nikken products are not medical devices and may not be recommended to treat specific medical conditions. People who are in their first 3 months of pregnancy, or who have a pacemaker, health problem or electronic device (either implanted or external) should consult their doctor or manufacturer of the device before using magnetic products. Do not place Nikken's magnetic products in direct contact with magnetically sensitive items such as watches, video and audiotapes, computer discs, credit cards and portable electronic equipment. It is illegal for a promoter or a participant in a trading scheme to persuade anyone to make a payment by promising benefits from getting others to join a scheme. Do not be misled by claims that high earnings are easily achieved. Any personal data is not shared. Newsletter or blog followers can opt out at any time. If you sign up for my newsletter, which is administered through Mailchimp, I will store some of your information, including your email address, and certain information about the links you click within the emails I send you, on a Mailchimp server. Neither I nor Mailchimp will ever sell your email address or share it with any other party.